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Effective Negotiations

Making Business Using 'Win - Win' Techniques

The fine art of negotiation can be learned. We review the key mistakes people make in negotiation, and show you how to avoid them.

Purpose:

Participants complete the course with an understanding of the negotiation process, improved negotiation skills, and effective strategies to employ in the work and life situations they face

Course Features:

Setting objectives
Preparation
Attitude
Strategies and tactics
Practice sessions and role plays using real industry examples

Takeaway Skills:

An understanding of the negotiation process
The ability to achieve a successful outcome for both parties
An understanding of the 'win - win' philosophy
The desire to use good planning and preparation in negotiation
Experience in the use of the Value Worksheet and the Negotiation Planner

Course Emphasis:

Setting realistic objectives
Planning effectively
Using tools to do the job professionally

The program uses workshops, role plays and presentations as tools to facilitate true assimilation of the core content

Audience:

Sales personnel, support and management staff involved in the sales process

Prerequisites:

A desire to improve negotiations professionally and personally

Duration: 1 day