Basic Selling Skills
Superior Telephone Selling
Sales Managers Workshop
Basic Marketing Skills
Effective Negotiations
Getting To Yes!
Manager as Coach
Delivering Great Presentations
Turning Managers Into Leaders
Making Business Using 'Win - Win' Techniques
The fine art of negotiation can be learned. We review the key mistakes people make in negotiation, and show you how to avoid them.
Participants complete the course with an understanding of the negotiation process, improved negotiation skills, and effective strategies to employ in the work and life situations they face
Setting objectives
Preparation
Attitude
Strategies and tactics
Practice sessions and role plays using real industry examples
An understanding of the negotiation process
The ability to achieve a successful outcome for both parties
An understanding of the 'win - win' philosophy
The desire to use good planning and preparation in negotiation
Experience in the use of the Value Worksheet and the Negotiation Planner
Setting realistic objectives
Planning effectively
Using tools to do the job professionally
The program uses workshops, role plays and presentations as tools to facilitate true assimilation of the core content
Sales personnel, support and management staff involved in the sales process
A desire to improve negotiations professionally and personally
Duration: 1 day