Basic Selling Skills
Superior Telephone Selling
Sales Managers Workshop
Basic Marketing Skills
Effective Negotiations
Getting To Yes!
Manager as Coach
Delivering Great Presentations
Turning Managers Into Leaders
Business Leadership for the New Century
Management and leadership are not the same thing. True leaders have the ability to challenge, guide and inspire their teams. This program helps managers become true leaders in their business.
Participants complete this course with a comprehensive understanding of the critical management behaviour of leadership, and a set of tools and information to enable the implementation of effective leadership behaviour on the job
Detailed study of leadership skills
A history of leadership
Current leadership theories and practices
Running effective meetings
Leadership styles and their application
Decision making
The parameters of motivation
Business ethics for the leader
The leader's role in people development
Workshop and presentation activities dominate this course. The key learning vehicles are implemented through personal interchange in group workshops around advanced case studies.
Understanding and practice in:
Differentiating leadership and management
Running effective meetings
The application of various leadership styles to common situations
Key tools: the Decision Making Worksheet, Leadership Style Planner and Effective
Meeting Planner
Using motivation as a tool for leadership
Achieving the outcomes of effective leadership
Existing managers and future leaders
A genuine interest in improving the capability of the manager as a leader
Duration: 2 days